Refund policy

GHL Automotive Ships All Major Inframe or Overhaul Diesel Engine Kits. Please do not hesitate to call us on any diesel engine kits that are not listed on our website at 480.309.4682

Disclaimer: Manufacturers, Names, Numbers, Descriptions and Symbols, Listed Are Used For Reference Purpose Only, And It Is Not Implied That Any Item Listed as being compatible with the products of a given manufacturer Is in any way produced by that manufacturer. Contact us with your Serial number, Arrangement number, or CPL number to see if it qualifies for these special prices.

Important Notification: * Free Shipping available in Lower 48 States for special sale items. No sales tax for shipments outside of Arizona and inside Arizona transactions will be added 8.7% to each order. Some items may require shipping & handling. We are not responsible for delays and issues caused by shipping companies.  25% restocking fee plus shipping will be charged for any returns.  Please check your Serial number, Arrangement number, or CPL number carefully when placing an order.  Please contact us if you have any questions. All prices are subject to change without notice.

LIMITATION OF LIABILITY, ARBITRATION, AND CONTRACT PROVISIONS: Buyer and Seller GHL Automotive agree in consideration of and in reliance upon the provisions contained herein that in return for GHL providing work/services/remanufacturing/product (“Work”) at the price set forth herein above, that with respect to any Work performed for and sold to Buyer, the follow terms control.

LIMITED WARRANTY: Authorized Returns; Refunds.  Buyer is authorized to return the Products to GHL within thirty (30) days if there is a defect as long as the Products are (a) delivered to GHL within thirty (30) days of the date of the original Sales Order and (b) the packaging for the Products is unopened and undamaged.  If Purchaser complies with the return restrictions of this section, Buyer may be entitled to a refund check, subject to adjustments for the restocking fees of 25%.  Buyer must pay for all shipping and delivery costs and expenses associated with the return of such Products.  Buyer shall bear the risk of loss related to the Products until the Products are actually delivered to and in the possession of GHL.  

RESTOCKING FEE.  If a Buyer refuses to accept delivery of the Products or returns the Products to GHL for whatever reason, Purchaser shall be required to pay GHL for the freight charges for such delivery and return plus a twenty-five percent (25%) restocking fee all within thirty (30) days of delivery of the invoice to Purchaser for such charges and fees. 

LIMITATION OF LIAIBLITY: GHL HAS NO LIABILITY WHATSOEVER FOR ANY HARM OR LOSS SUFFERED OR CLAIMED TO BE SUFFERED BY BUYER FOR LOST INCOME, ECONOMIC LOSSES, LOST PROFITS, BUSINESS INTERRUPTION, PRODUCT MALFUNCTION OR DEFECT, CONSEQUENTIAL, GENERAL OR SPECIAL DAMAGES, OR PERSONAL INJURY DAMAGES RESULTING FROM ANY NEGLIGENCE OF GHL IN CONNECTION WITH THE WORK OR THE FAILURE OF GHL TO PERFORM OR ANY DELAY IN PERFORMANCE OR PERTAINING TO THIS CONTRACT, EXCEPT THE RETURN OF MONEY PAID TO GHL UNDER THIS CONTRACT.  BUYER’S DAMAGES ARE LIMITED TO AND CANNOT EXCEED THE PURCHASE OF THE PRODUCT/WORK INVOLVED IN SUCH INCIDENT AS LISTED ON THE CORRESPONDING SALES ORDER.  GHL’S MAXIMUM AGGREGATE LIABILITY FOR THESE AND ALL CLAIMS, DEMANDS, LIABILITIES, COSTS, DAMAGES, EXPENSES (INCLUDING ATTORNEYS’ FEES AND EXPENSES AND COSTS OF INVESTIGATION) AND CAUSES OF ACTION OF ANY NATURE WHATSOEVER ARISING OUT OF OR RELATING TO THESE TERMS AND/OR THE WORK ORDER SHALL IN NO EVENT EXCEED THE ACTUAL COST OF THE PRODUCTS INVOLVED IN SUCH INCIDENT AS LISTED ON THE CORRESPONDING WORK ORDERS.  IN NO EVENT SHALL GHL BE LIABLE FOR ANY LOSS OF PROFITS OR ANY OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES ARISING FROM OR RELATING TO THESE TERMS, THE WORK ORDERS, OR THE USE OF THE PRODUCTS SOLD AND DISTRIBUTED UNDER THESE TERMS AND THE SALES ORDERS, HOWEVER CAUSED AND REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF GHL HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.  IF ANY OF THE PRODUCTS IS DETERMINED TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP, GHL SHALL HAVE AND RETAIN THE OPTION, IN ITS SOLE DISCRETION, OF REPAIRING, REPLACING OR REFUNDING THE PRODUCT THAT HAS BEEN DETERMINED TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP.

MANDATORY BINDING ARBITRATION: Any dispute arising out of, related to, or in connection with these Terms or the Sales Order Contract or any Work/Product will be determined by binding arbitration.  Purchaser consents to exclusive jurisdiction in Tucson, Arizona for the binding arbitration and all other issues related to or arising from these Terms and the Sales Orders including, but not limited to, any claims related to the Products.  Judgment may be entered upon the arbitrator’s award by any court having jurisdiction.  Should Purchaser refuse or neglect to appear or participate in the binding arbitration proceedings or pay for Purchaser’s share of the arbitration fees and costs, the arbitrator is empowered to decide the claim or controversy in accordance with the evidence presented.  Purchaser should realize that by accepting the arbitration provision, PURCHASER WILL WAIVE PURCHASER’S RIGHT TO A JURY TRIAL AND THE RIGHT, EXCEPT UNDER LIMITED CIRCUMSTANCES, TO APPEAL THE ARBITRATOR’S DECISION.

DELIVERY:  Products shall be shipped in accordance with the terms and conditions of these Terms and the Sales Orders. GHL shall use reasonable commercial efforts to deliver within a reasonable time to Buyer the Products in the quantities requested pursuant to the Sales Order with Buyer paying the shipping costs; provided, however, that Buyer acknowledges that immediate and timely delivery of the Products is not always possible and back orders may occur from time to time. GHL is not liable for any damages to Products or delays in connection with delivery of Products when shipping and delivery are handled by an independent third party carrier/delivery company.  Buyer is responsible for all freight, delivery, and related fees and expenses in connection with the delivery of the Products.  Insurance for the Products is the sole responsibility of Purchaser. BUYER IS RESPONSIBLE FOR INSURING THE PRODUCT IN CONNECTION WITH DELIVERY/SHIPMENT, AND GHL IS NOT RESPONSBILE FOR ANY DAMAGE OR DELAY WITH RESPECT TO DELIVERY AND SHIPPING.

PRICE AND PAYMENT TERMS: Buyer agrees to purchase Products from GHL in the manner set forth in these Terms and the Sales Orders in accordance with the pricing information listed on GHL’s website, which is located at www.ghlautomotive.com and may be amended from time to time in GHL’s sole discretion.  Payments must be delivered from Purchaser to GHL on or before the due date listed in the Sales Order (the “Due Date”).  Any amounts that are not timely paid by Purchaser to GHL shall accrue late payment interest at a rate of 10% per annum or the maximum allowable interest rate under applicable law, whichever is less.  Purchaser’s payments will be applied to outstanding principal owed to GHL and then to any interest payments or late payment penalties and fees.  If Purchaser does not pay GHL in a timely manner, GHL may elect, among other actions, to stop shipping Products to Purchaser.  If the Purchaser does not pay GHL in a timely manner, Purchaser’s accounts receivable may be assigned to a collection agency, firm, attorney, or other entity or individual.  Purchaser shall be required to pay for all costs, fees, and other expenses associated with such collections efforts including, but not limited to, attorney fees and costs and any costs and fees associated with enforcement of such collection efforts.

INDEMNIFICATION: BUYER SHALL JOINTLY AND SEVERALLY INDEMNIFY, DEFEND, AND HOLD HARMLESS GHL AND ALL OF GHL’S OWNERS, PRINCIPALS, OFFICERS, DIRECTORS, SHAREHOLDERS, MEMBERS, EMPLOYEES, REPRESENTATIVES, AND AGENTS (“INDEMNIFIED PARTIES”) AGAINST AND IN RESPECT OF ANY AND ALL CLAIMS, DEMANDS, LOSSES, COSTS, EXPENSES, OBLIGATIONS, LIABILITIES, DAMAGES, RECOVERIES, AND DEFICIENCIES, INCLUDING INTEREST, PENALTIES, AND REASONABLE ATTORNEY FEES THAT INDEMNIFIED PARTIES INCURS OR SUFFERS, WHICH ARISE OUT OF, RELATE TO, OR RESULT FROM ANY BREACH OF, OR FAILURE BY INDEMNIFIED PARTIES TO PERFORM, ANY OF THEIR REPRESENTATIONS, WARRANTIES, OR COVENANTS IN THESE TERMS, WORK ORDER, OR IN ANY SCHEDULE, CERTIFICATE, EXHIBIT, OR OTHER INSTRUMENT FURNISHED OR TO BE FURNISHED BY INDEMNIFIED PARTIES UNDER THESE TERMS.

Order Deposits:

All orders will be prepaid, with the exception of some custom orders.  At a minimum, all custom orders require 50% deposit of the total invoice.  Parts will not be ordered until we have received at least a deposit.  The remaining 50% will be required when the order is ready to ship. Clerical errors and obvious omissions are subject to correction on all orders.

Order Cancellation Fees:

All orders are subject to a 25% restocking fee.  Please see our Refunds and Returns section for more details.

Call us for questions related to refunds and returns.