Will this part fit my engine?
That is the most important question — and we check it with you before your part ships.
Before shipping, you must do one of the following:
- Confirm that the part number is correct for your engine, or
- Provide your full VIN, or
- Provide your engine serial number
If you are not sure, send us your engine serial number before you order and we will help you confirm fitment. Ordering the right part the first time saves you freight, time, and downtime.
How do I find a part on your site?
Search by the number you have:
- Supplier / manufacturer part number — for example, the PAI or Interstate McBee part number (this is the SKU shown on the product).
- OEM / OE number — the original manufacturer’s number (for example, a Cummins, Caterpillar, or Detroit Diesel number). Our product titles and descriptions include cross references to the OEM numbers each part replaces.
If you cannot find your part, call us at 480.309.4682 or email sa***@***********ve.com with your part number or engine serial number.
What is a core charge?
Many remanufactured (REMAN) parts are sold with a core charge added to the price.
- The core charge is refundable when you return your old core in the original box of the new part.
- You have 30 days from the date of purchase to send your core in for inspection.
- Only cores deemed “good” after inspection are eligible for a core refund.
Are your parts new or remanufactured?
Each product page states what the part is. Remanufactured parts are clearly stated as REMANUFACTURED on their product page, carry a core charge where applicable, and carry a shorter warranty than new parts. GHL Automotive does not sell used parts.
How long is the warranty?
It depends on the product — there is no single term for every part. The warranty for your part is the one stated on its product page (for example, many PAI kits carry 2 years, some DD15 kits carry 1 year, and High Performance kits are stated as “3 year warranty, unlimited miles”). Rebuilt / remanufactured products carry a 180-day (6-month) warranty from the invoice date.
See our Warranty page for how to make a claim. In short: contact us, we open the claim with the manufacturer for you, and the manufacturer’s inspection can take up to 90 days.
How do I pay?
Payment is due at checkout, using the payment methods shown at checkout. All prices are in US dollars.
We accept major credit and debit cards, PayPal, Amazon Pay, Apple Pay, Google Pay, and financing through Affirm, Klarna, or Cash App Afterpay — the options shown at checkout.
How much is shipping, and how long does it take?
- Free shipping to the lower 48 states applies where stated on the product page.
- Parts ship from our supplier warehouse network across the USA (about 20 warehouses), from the warehouse that has your part in stock — so transit time varies by part and destination.
- Orders are dispatched within 24 to 48 hours in most cases. We do not promise same-day shipping.
- We ship within the lower 48 states only — we do not ship to Alaska, Hawaii, or internationally.
- Large kits may ship by freight: free freight to a commercial address with a forklift or front-end loader, where stated; residential delivery or liftgate service is available for an additional $150 fee.
- No local pickup is available — all orders are shipped.
Can I return a part?
Yes — contact us first at 480.309.4682 or sa***@***********ve.com before shipping anything back, and we will give you the return instructions for your case. See our Returns & Refunds page.
Non-defective returns: request your return within 14 business days of purchase; you pay the return freight and a 10% restocking fee applies. The part must be unused, not installed, complete, and in its original packaging. Eligible refunds are issued within 14 business days after the return is received and inspected.
Still have a question?
Call us at 480.309.4682 or email sa***@***********ve.com. If it is about fitment, have your engine serial number or VIN ready — that is the fastest way for us to confirm you are getting the right part.